Hard Rock Hotel Riviera Maya - Hacienda All Inclusive | Riviera Maya

Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico

➤ Hard Rock Hotel Riviera Maya - Hacienda All Inclusive | Quintana Roo

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Experience world-class service at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoilt beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath.

Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and rock spa toiletries.

The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges.

Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness centre. Bicycles can be hired, and there is also a diving school. Activities such as snorkelling and kayaking, and there is a kid's club. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'.

Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya - ATTRACTIONS:

• Attraction 1: 9 slides of different sizes for children
and teenagers
• Attraction 2: 8 slides of different sizes for children
• Attractions 3: 6 high-speed slides for teenagers
and adults
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap



Room choices in Hard Rock Riviera Maya Hacienda

Hard Rock Riviera Maya Hacienda Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in public areas and is free of charge.
Outdoors Beachfront, Private beach area, Terrace, Garden
Activities Bicycle rental, Beach, Water park, Evening entertainment, Nightclub/DJ, Entertainment staff, Snorkelling, Canoeing, Karaoke, Hot tub, Tennis court
Food & Drink Snack bar, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
Reception services Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Babysitting/child services Additional charge
Cleaning services Daily housekeeping
Business facilities Business centre, Meeting/banquet facilities Additional charge
Safety & security Safety deposit box
General Pet bowls, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Chapel/shrine, Lift, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms, Room service
2 swimming pools Open all year, Pool with view, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Open all year, Suitable for kids, Pool with view, Water slide, Pool/beach towels, Sun loungers or beach chairs
Wellness Kids' pool, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken English, Spanish

Hard Rock Riviera Maya Hacienda Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are allowed on request. Charges may be applicable.
Accepted payment methods Cash Hard Rock Hotel Riviera Maya - Hacienda All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.

Only pets of less than 18 kg are permitted, and 2 pets maximum per room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Riviera Maya - Hacienda All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

Hard Rock Hotel Riviera Maya Hacienda

Hard Rock Hotel Riviera Maya - Hacienda

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Is WiFi available at Hard Rock Riviera Maya Hacienda?

WiFi is available in public areas and is free of charge.

Is there free parking available at Hard Rock Riviera Maya Hacienda?

Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking

What are the outdoor activities at Hard Rock Riviera Maya Hacienda

Beachfront, Private beach area, Terrace, Garden

What languages are spoken at Hard Rock Riviera Maya Hacienda?

English, Spanish

What are the general services offered at Hard Rock Riviera Maya Hacienda?

Pet bowls, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Chapel/shrine, Lift, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Hard Rock Riviera Maya Hacienda?

Pets are allowed on request. Charges may be applicable.

What is the check-in time at Hard Rock Riviera Maya Hacienda?

From 15:00

What is the check-out time at Hard Rock Riviera Maya Hacienda?

Until 12:00

100% real reviews of Hard Rock Riviera Maya Hacienda

If you have any questions regarding the facilities or services provided at Hard Rock Riviera Maya Hacienda, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Hacienda
nice for a short stay
nice pools and beaches, good shows
the food was not good
8,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Hacienda
Very Good
A hidden jem: the french restaurant. Umo also great; avoid Zen. The staff is wonderful. I find the "Heaven" section far more interesting than the "Hacienda" section where I stayed. Definitely will get back to the hotel.
Zen restaurant: over rated, not truly Japanese, avlid that one. Also, the idea of going to a Hard Rock Hotel is about the music: in contrast to other Hard Rock Hotels, this one had a lot of music that differs from what the experience should be. Although it might make "sense" to have a balance, I found a strong bias on what I listened compared to other Hard Rock Hotels. Although tjis hitel doesn't offers too much of a beach experience, the portion it had smelled bad.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Hacienda
super fun for family of 4 with a good vibe and great entertainment, rooms need updating
great atmosphere
needs updating
7,0
Purpose of trip: Leisure trip
What was the highlight of Hard Rock Riviera Maya Hacienda
corcroaches invading room
water park
excessive sales approach for investment in sharing packages


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